We’re here for you during COVID-19

Categories: Now Offering

In these unprecedented times, we quickly responded to health and safety guidelines and transformed our normal procedures to meet the developing needs of our community. We’re still here for you whether you need assistance or you are able to help. And as we embark on the road to recovery, Federal Hill House will be at the lead.

Our food pantries have remained opened throughout the stay at home order and have seen a surge in families seeking assistance. The Swiss Street Pantry (at 35 Swiss Street) is open Tuesday-Friday 9am-12pm, and our Olneyville Food Center at 261 Manton Avenue is open Tuesday-Friday 9am-2pm. At both of our pantries, staff and volunteers wear facemasks, follow appropriate hand hygiene practices, and keep 6ft social distance. Clients are served at the entrance and are asked to wash their hands in the available hand-washing station. If a guest is not wearing a facemask, we will provide one for them. Groceries are pre-packaged into bags that are ready to grab and go.

We’ve re-opened child care for ages 18 months to 12 years, following updated guidelines from the RI Department of Health. We are preparing for a summer service learning program for young adults in partnership with both the city and state. For more information, call Stacey Phommatheth at 421-4722 or email sphommatheth@federalhillhouse.org.

Federal Hill House continues to provide free income tax preparation assistance through the July 15 deadline. We utilize a no-contact drop-off process whereby clients complete an intake form and staff make copies of the necessary documentation including photo ID, social security card, tax documents, and voided check. Preparers complete the return remotely and review it over the phone. No appointments necessary, drop in during drop-off hours Monday and Wednesday 9am-12pm and Tuesday 5pm-7pm at 9 Courtland Street.

For our youngest program participants, our Parents as Teachers and Providence Talks programs continue to provide support to parents with children age 0-4. Our parent educators now do virtual check-ins, read alouds on Youtube, and provide online educational resources and activity guides. Email Catherine Dugan at Cdugan@federalhillhouse.org if you would like to participate in Providence Talks virtual programming.

Our onsite senior services are currently suspended. To help our seniors stay safe at home, we deliver meals, staples from our food pantries, prescriptions, and other needed items to members of the Central Providence Healthy Aging Network (CP-HAN). We also offer regular phone outreach and conversation to help reduce loneliness and isolation.  To join CP-HAN, contact Allori Fernandes at afernandes@federalhillhouse.org.

Would you like to volunteer in the food pantries or help some seniors? We need your help to stock shelves, prepare to-go bags, package meals, make deliveries, and call to check on and chat with a senior. Email Allori Fernandes at afernandes@federalhillhouse.org about opportunities to volunteer.

For more information about our ongoing services, please call 401-421-4722.

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